هتل آکویین پرستیژ لاوندر

Nice comfortable stay and very helpful staff, but not sure it was worth the money we paid.

+ The hotel was walking distance to two different train stations so it was very easy to get around. It was on a quiet road so noise at night, but still had some nice breakfast places (one lovely one right opposite) and a 7 Eleven.

− We didn’t book breakfast so didn’t need a restaurant, which was fine, but there was nowhere to even sit and have a coffee or even a drink in the hotel. There was a bar but it was unstocked and unmanned. The pool was out of service the first two days we were there, which was a huge disappointment as we paid extra for a hotel with a pool. The receptionist organised for me to walk about 200m down the road to their sister hotel so I could use their pool, which was very nice of her, but then to walk back on a public road before having a shower was not great. Luckily the pool was fixed by day 3.

بسیار عالی

+ Hot water for showering no need to wait to come out. AC at the lobby very comfortable. So many restaurants around the hotel.

− Carpet looks old, need more vacuum.

دلپذیر

+ Room, cleanliness, location

− Breakfast, swimming, amenities

بسیار عالی

+ Although our rooms wasn't huge, it was clean, the bed was comfortable and the shower was very good The staff were very friendly and helpful

− The duvet cover was a bit shorter than normal and the airconditioner was a little bit noisy but the room stayed cool enough overnight when we turned it off

کارکنان عالی بودند

+ I received a warm welcome from the staff and I found them to be very professional all through my trip. I received an upgrade on my room and was pleasantly surprised at the large sized room I had, having read so much about tiny rooms in Singapore hotels. On my departure day I was able to leave my luggage in the hotel safely. I actually was able to have a shower at the rooftop swimming pool after my day's adventure before departing for the airport. A wonderful facility. Thanks to the lovely staff for facilitating that.

− I was disappointed with the breakfast, so I chose other venues most mornings.

Great place -

+ Awesome swimming pool. Great local food

− Wi Fi was poor. Constantly disconnecting which was a problem.

A good stay overall

+ I had a really good stay at Aqueen Hotel Lavender and honestly would give it close to a 10/10, with just a few areas for improvement. Check-in was smooth and front desk, Zhen Ying really made my day. She was professional and attentive, and she got my request for a quiet room, which I really appreciated. That said, the hotel has basic amenities, and the highlight is definitely the swimming pool. The Lavender pool was clean (clear water compared to Jln Besar), and I appreciated that towels were replenished promptly. Overall, it was still a pleasant stay, but improved cleanliness and housekeeping consistency would make the experience even better.

− On the second day, housekeeper came while I was heading out. I pointed out that under the sofa wasn’t properly cleaned (look like cockroach but it wasn't, it's just rubbish). I also requested bedroom slippers, but they were not provided when I returned. I also realized my food in its box, which I had left packed on the table, was cleared, even though I left it on the table and still had half left and intended to eat it later. I managed to get the bedroom slippers from the front desk and also informed them that my food had been discarded. She apologized on behalf of the housekeeper. That said, I felt the overall cleanliness could have been more thorough, as I had to wipe down some surfaces upon arrival. While the front desk handled the situation well, I believe management should ensure housekeeping maintains more consistent standards and is more mindful of guests’ belongings.

Value for money with a convinient location

+ Location, friendly & helpfil staff

عالی بود

+ Very helpful staff, nice rooms, clean, comfortable beds, lovely swimming pool. Lots of water if you require.

− Windows don't open, so the room gets stuffy. Only 4 beds at the pool area and no chairs. No room for luggage storage, but kept in lobby area in view of reception.

Good value top marks hotel

+ Great room, very comfortable. Close to city, yet in an nice area, near parks and an assortment of places to eat. Very comfortable bed, Bottled water every day. Laundry services outside hotel. Which was convenient for delayed travels. Also a money changing machine.

− Windows couldn't be open if the room got stuffy . Otherwise it's a really decent place to stay