هتل دستان تراس

Exceptional

+ Персонал был очень гостеприимным! Нас встретили и проводили с искренней теплотой и заботой. Чистота в номерах была на высшем уровне. Мы остались очень довольны!

Very Good

+ Очень хорошее расположение отеля,вежливые сотрудники

− Очень скудный завтрак,кофе был невкусный,если хочешь другой ,то нужно было отдельно оплачивать

Exceptional

+ اقامت فوق‌العاده‌ای در این هتل داشتم. هتل بسیار زیبا، تمیز و راحت بود. واقعاً از لحظاتم در آنجا لذت بردم و همه چیز عالی بود. کارکنان بسیار صمیمی و کمک‌حال بودند و فضای هتل هم خیلی دلپذیر بود. قطعاً این هتل را پیشنهاد می‌کنم و خیلی دوست دارم دوباره اینجا اقامت کنم! خیلی ممنونم، تیم Destan Hotel! ❤️

Exceptional

+ Friendliness of staff

− نظافت اتاق

Good location

+ موقعیت مکانی

− Bathrooms

Exceptional

+ اقامت در این هتل در بافت قدیمی باکو فوق‌العاده بود. اتاق‌ها بسیار راحت، تمیز و مرتب هستند. اندازه اتاق‌ها عالی است، صبحانه خوشمزه است، تراس هتل بی‌نظیر است و البته موقعیت مکانی آن هم عالی است؛ با پای پیاده به کل بافت قدیمی و مناطق اطراف مثل خیابان نظامی دسترسی دارید. باید از تلاش‌های روزانه مدیر هتل، آقای Elvin (کسی که در عکس است) قدردانی کنیم که بسیار دقیق و پیگیر است و همیشه با کمال میل به مهمانان کمک می‌کند تا احساس کنیم در خانه خودمان هستیم. بقیه پرسنل هم عالی و مهربان هستند. این هتل را کاملاً پیشنهاد می‌کنم.

Exceptional

+ The staff were very nice people. I was very satisfied. They are very civilized people and it is a very quiet place.

Exceptional

+ کارکنان بسیار صمیمی و موقعیت مکانی عالی درست در قلب بافت قدیمی شهر

Confirmed booking cancelled on the day of arrival, and the room resold five times dearer.

+ Nothing — we never received the room we had booked.

− We booked a triple room for the night of 21–22 September at about 63 EUR, and the booking was confirmed. Before arrival we twice received messages claiming our card was invalid and had to be confirmed within one hour. The card was fine — there were no limits and, as our bank confirms, not a single authorisation attempt was ever made. We updated the card in the official Booking app anyway. Our flight was delayed and we landed at 5 a.m. By then the booking had been cancelled. We went to the property anyway. There we were told first that the cancellation came from a "double verification by Booking", then that our card details had been entered incorrectly. Meanwhile the same rooms were being offered that night at around 300 EUR — roughly five times what we had paid, because of the Formula 1 weekend. We never entered the room, so our ratings reflect only what we actually experienced. Three tired travellers were left at 5 a.m. in a city where every hotel was full. Draw your own conclusions about what a confirmed booking is worth here during a big event.

Exceptional

+ A wonderful hotel located right in the heart of Baku, inside the Old City. Staying here gives you such a special feeling you are surrounded by history, beautiful streets and the unique atmosphere of Baku. Every morning, you can simply go downstairs, enjoy a delicious breakfast and a great cup of coffee, and then step outside straight into the historic heart of the city. The location is absolutely perfect. The room was very fresh, clean and comfortable, with everything you need for a pleasant stay. Honestly, I didn’t want to leave, but unfortunately I had to. I will definitely come back again! ❤️ I was extremely happy with my stay and truly enjoyed every moment. Highly recommended for anyone who wants to experience the real atmosphere of Baku