هتل سورا کانسپت

Very nice stay

+ Very nice staff special Kaan

− Lokalization

Excellent

+ We stayed for a week, they switched our hotel from concept to Lux and in doing that Eran was very helpful, and during checkout Emre öztürk was very helpful and kept our luggages safe until our departure time.

Stayed 4 days for work. Good location but very basic for the price.

+ Great location and breakfast. Nice to have access to pool at larger hotel down the road. Staff were all nice.

− No desk in room. AC initially not on, then when addressed freezing cold with no ability to adjust from the room. Shower: low placement (waist level) of hand held faucet (the only one that worked); water not hot enough; slow drain. No one at desk - need to phone or walk to other hotel. Very limited lodges and chairs at pool, closely packed together so if you are lucky enough to get a lounger you have to crawl up from the foot of it.

Central location with a comfortable room

+ Incredibly central location beside blue mosque. The staff are really attentive and check in with you every morning at breakfast to see if there are any issues. I’d some AC problems and they fixed it quickly (though it then broken again). Beds are really comfortable and you’re walking distance to main sites and beside the tram.

− Sura concept is separate to the other sura hotels on this street and does not have its own reception. This would be ok but entrance door is also always propped open so without someone there it feels like a security risk.

Pleasant

+ Location is great, rooms are clean and new

− Rooms a pretty small, one of the rooms did not have shower gel, shampoo even if we ask twice to refill. The breakfast and pool are în the Sura design, not Sura Concept.

Very small but comfortable room was on a great location. Had to go to sister hotel for breakfast and pool which we did n

+ It was in a great location

− Air con was poor

Wonderful location!

+ Great location and very comfortable. We chose to have breakfast at the fair quieter Sura Design Hotel. We were looked after brilliantly by Sezgin, Zeynep & Ezgi.

− No breakfast in our hotel and the breakfast at Hagia Sofia was far too busy.

Excellent

+ Fatima was extremely nice and helpful! The cleaning staff forgot to add water and coffee twice and she brought them to us very late in the evening. The hotel is very well located and the breakfast in the hotel next door was delicious.

− Cleaning staff forgot the coffee and water twice. Would have been great to have a heater in the bathroom. It was quite cold in there

Amazing location, comfy beds

+ Amazing location, very comfortable, bedding and sheets, high-quality finish on everything

− The bathroom had radiant floor heating, and it could not be turned off. The room was very warm, but I left the window open.

Autumn break Istanbul

+ The location was first class, the room was very clean. The breakfast was good with plenty of choice.

− The room was small. The early breakfast on the last day was prepared by the night staff was very poor, 2 slices of dried bread with a lettuce leaf and something that resembled meat. Very poor for the money that we paid.