Daria
بریتانیا · زوج · ۲ مهر ۱۴۰۵
Do not stay at this hotel!
+ In the interests of balance, the pool is very nice and big (although on our last day it was filled with soap for the “pool party”), there are lovely mountain views, and the staff at the gozleme tent and Tulip Bar were pleasant and professional.
− There were major issues with this hotel which we repeatedly flagged to different members of staff, but they were not satisfactorily resolved. There is a terrible, dirty drain smell in the bathrooms, which the cleaning staff occasionally try to cover up with intense chemicals. We asked to move rooms on our first day, only for our second room to develop the exact same problem by day 2. The volume of the music during the ‘entertainment hours’ is totally crazy. It is incredibly loud, with the bass literally reverberating through your room, and the evening disco lasts until 11:45pm every night. The music and other ‘entertainment’ is not only ridiculously loud but also completely tasteless. Most of the rooms in the main building (which are more expensive) face the disco area, which is very close to the accommodation, so it is impossible to sleep until after 11:45pm every night. Not at all relaxing. The alternative is the cheaper bungalow rooms across the road, which are a long walk from the main hotel and many have views of a building site, neighbouring hotel car parks etc. There are simply no reasonable accommodation options. The staff, with one or two exceptions, have such a low level of English that most basic interactions were extremely difficult. Their attitude when issues were raised was also largely dismissive and completely unprofessional. There also seems to be very little interest in health and safety. At one point a golf cart almost hit us and the driver did not apologise until we complained at reception. On some days there is also a lot of microplastic floating in the sea, which the staff on the pier were completely dismissive about. Overall, the worst hotel I’ve stayed in in Kemer. Avoid!
