ریزورت پالوما اوشیانا

Excellent

+ Curatenia, personalul, mancarea, bauturile, resortul in sine, totul este la superlativ, ar fi trebuit sa mai stam minim o saptamana sa putem sa ne bucuram de toate facilitatile hotelului. Plaja este superba, nisip fin precum catifeaua si pe plaja si in apa, intarea in mare foarte lina.

− singurele minusuri : paharele de la barurile piscinelor si al plajei, unele sunt foarte uzate cu aspect matuit si de murdar, strica imaginea hotelului, iar al doilea minus calitatea slaba a prosoapelor de plaja.

Un sejur foarte relaxant

+ Tot resortul este foarte bine îngrijit, facilitățile sunt uimitoare. Personalul foarte amabil, profestionisti in adevaratul sens al cuvantului. Camerele in cladirea principala sunt foarte confortabile, curatenia exemplara. Mancarea a fost foarte gustoasa, proaspata, diversificata, prajiturile foarte bune. Bauturile foarte bune, Sezlonguri disponibile la orice ora in tot resortul, la plaja deasemenea. Plaja senzationala, cel mai frumos amenajata de pe toata sectiunea plajei Kumkoy. Multumim pentru o vacanta minunata!

− Paharele de plastic de la barurile de la piscine și plaja s-au matuit tare, acesta fiind primul impact si imagine pe care le-am avut la sosire. Fiind imitație de pahar sticlă si au fost utilizate foarte mult timp acestea par extrem de uzate și au aspect de murdar , chiar strica imaginea hoteluilui. Si al doilea minus prosoapele de plaja sunt decolorate, subtiri si in totala neconcordanta cu acest minunat resort. Acestea au fost minusurile, in rest totul foarte

Brilliant stay , lovey food , great location and excellent service

+ The facilities where great , plenty of room around the hotel , very clean , lots of table service, great staff

− Beds where not the confiest

Well-rounded resort for families and older couples, not recommended for friend groups.

+ Well rounded resort. Contains most entertainment you would expect in a typical resort. Everything was clean. The beach was huge and spacious. The staff are very friendly and helpful.

− Not a place for group of young friends; demographic is nearly entirely old couples and families with small children. I believe we were the only friend group in the resort during our stay. Building can feel a bit old but still decent for the price tag. Sometimes it felt like the facilities were there just to check off booking website checklists; quantity of facilities were prioritized over quality of facilities.

Very Good

+ Beachfront location, spacious grounds, generally excellent food.

− A la carte experience was rushed and food was mixed quality.

close your eye and book it

+ Kids club kitty was so good izzet at reataurant the internet was so good very clean hotel

Wonderful facilities

+ The Lake Villas were impeccably clean and the location by the beach is perfect

− The “guest relations” staff are unresponsive and, when finally reached, incredibly rude.

A great holiday without any problems or worries. Wonderful hotel.

+ A wonderful, clean, well-maintained hotel with a convenient sandy beach. Plenty of greenery, flowers, and a beautiful, well-designed grounds. The staff is friendly and helpful. The food is delicious, perfectly prepared, and the selection is exceptional. The waiters are welcoming, professional, and attentive. The spa is excellent – ​​the massages were amazing, highly recommend it. We had a wonderful rest and recovered quickly.

− The shower stall in the room was leaking, but the defect was quickly and efficiently fixed.

A very enjoyable stay, a lovely hotel in a great location but not luxury 5*

+ Buffet was excellent. So much choice of food. The a la carte restaurants were also good. I booked all 3 when I checked in and got a reservation no problem. The beach restaurant was particularly good, followed by the Turkish. Lots of bars and plenty of activities going on. Location excellent. Beach lovely, sea was so warm and lovely soft sand. We went on a boat trip and that was great. Arranged by Billy's on the beach. Side town only 10 minutes taxi ride away to see the Historical ruins. There were lots of cats in the hotel (I'm a cat lover) and a cat hotel. The cats were all very behaved and got lots of attention. A lovely hotel, but in need of a few tweaks as pointed out below.

− The beach in terms of cleanliness wasn't great. There should be someone monitoring the litter and brushing down sun beds when they become vacant. I had to use my towel to wipe the sand off on a daily basis and dispose of the litter left behind in the already over brimming bin. Beds by the pool went very early and most of them had towels on with no-one sitting on them! This really needs to addressed by the hotel. The cleanliness of the buffet tables could have been better, one waiter was wiping the table with a wet wipe that we were given for our hands. A proper cloth and anti-bacterial spray should be used and a broom/pan to sweep up the food on the floor. The alcohol wasn't great. I appreciate that they are local, but the Vodka didn't taste like Vodka and neither did the Tequila. The hotel in general and my room could really do with some maintenance. The trim of the toilet door was hanging off, the mastic in the shower needed re-doing. The buffet area and the hotel in general could do with a lick of paint.

It was good.

+ Good