G
Gulbahar
ایالات متحده آمریکا · زوج
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۲۶ شهریور ۱۴۰۵
۴٫۰
Comfortable, clean and convenient.
+
The hotel is centrally located, it’s close to shopping areas, its just 3 minutes walk to the farmers’ market, it’s a great place to visit for locals and visitors. It’s also very close to train station. Hotel staffs are very professional, they are tentative to your every need, we are very pleased with front desk, they are there to assist you with everything. Breakfast is exceptionally satisfying, quality/variety wise, it’s the best. I would recommend to anyone visiting beautiful Tashkent. We truly enjoyed our stay. Hopefully we’ll be back and stay in the same hotel.
−
Nothing to complain
E
Emma
استرالیا · زوج
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۷ شهریور ۱۴۰۵
۴٫۰
Great hotel near Tashkent station
+
Well appointed rooms, very helpful staff who assisted us with luggage storage, a lunch box because we had to check out early and miss breakfast. Very well located to station, about a 10 minute walk. Would stay here again.
M
Maroun
لبنان · مسافر انفرادی
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۶ شهریور ۱۴۰۵
۳٫۶
The Gym equipment.
+
The breakfast was very good. the location is central.
P
Peter
آلمان · مسافر انفرادی
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۷ مرداد ۱۴۰۵
۴٫۰
Great location. Comfortable quiet room, great breakfast, swimming pool available.
+
Great location. Comfortable quiet room, great breakfast, swimming pool available.
C
Chi
هنگ‌کنگ · زوج
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۲۷ خرداد ۱۴۰۵
۳٫۲
Satisfied and comfortable.
+
Breakfast, location is good. The front desk staff Mr Shakhriyor is especially warm and helpful.
−
This is my first stay of 2 nights. I re-visited on 17May after returning from Samarkand. The second check-in made me and wife quite upset and disappointed. I will detail in the feed back of my second visit on 17May.
C
Chi
هنگ‌کنگ · زوج
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۲۷ خرداد ۱۴۰۵
۳٫۲
Overall, the stay in Uzbekistan is good. We plan to come back again
+
Breakfast and location is good.
−
We were satisfied with our first stay from 14 to16May. This second check-in made us disappointed and upset.
We arrive lately around 12:00 midnight from Samarkand. The front desk staff was serving 3 customers check-in with bundles of cash. We have to wait over 20 minutes as no other spare staff.
I was asked to pay the rent which is higher than the daily room rate of our first visit few days before. I was confirmed by hotel email through booking.com that the room rate will be same as my first visit. I requested to pay another morning after taking my booking documents from big luggage. I was denied. I could hear the reason is due to exchange, should book directly to hotel, due to exchange of cryptocurrency and ..............
I can see the tax is same and the room rate is higher. But we are going to pay by credit card in Uzbekistan currency. Nothing relate to what exchange to me. My exchange is due to my credit card settlement with my bank. Already dragged long time and my wife is very tired. So I paid first and went to room.
Why is rate is not the same as hotel already promised?
Why I cannot pay the other morning as I have my credit card guaranteed in the booking?
Difference is around UZS 7X,XXX. Not much. But disappointed of not keeping promise and the staff is making any foolish reason. Also not consider our tireness of late arrival and allow us to settle the bill matter the other morning. BAD ATTITUDE OF THIS MAN.
Lucky to meet the friendly, warm and helpful Mr Shakhriyor when we check-out.
Hope the hotel can give me an proper explanation.
S
Sophie
بریتانیا · گروه دوستان
·
۲۱ خرداد ۱۴۰۵
۴٫۰
Great location and value for money
+
The hotel has a super location very close to the railway station, so it is ideal if you are arriving late or departing early in the morning. Many of the rooms look directly at the Russian Orthodox Cathedral, which is very impressive. The staff are professional and well organised, and the buffet breakfast is one of the best in Tashkent. For the quality of the hotel and service, it is excellent value for money.
A
Amelie
سنگاپور · مسافر انفرادی
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۲۸ اردیبهشت ۱۴۰۵
۳٫۲
Very Good
+
staff at reception very helpfull
M
Madlena
پرتغال · مسافر انفرادی
·
۲۸ اردیبهشت ۱۴۰۵
۴٫۰
I really enjoyed my stay at this hotel. Great location and a clean, comfortable room!
+
The hotel is excellent! I liked everything - location, room and special thanks for the breakfast selection!
The staff is friendly and polite!
−
The only thing I missed is full-length mirror in the room.
A
Alexey
روسیه · خانواده
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۱۲ اردیبهشت ۱۴۰۵
۳٫۲
Comfortable, but make sure the conditioners do cool the room first thing after your arrival and not late at night
+
Clean, modern, good breakfast, comfortable beds
−
Conditioners did not seem to cool the room even working at max level. It was too late and we did not ask for help. So we slept with open window. Conditioners were turned off when we arrived
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