S
Sarah
عربستان سعودی · گروه دوستان
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۲۸ مرداد ۱۴۰۵
۲٫۴
Overall, it was a good experience and not a bad one. The best thing about the hotel is its location, as it is very close
+
The location
I would like to thank Nisa Nur and Sarp from the reception, Kubra from the coffee shop, and Tayfun and Ahmet for their support and great service. They were all polite, helpful, friendly, and welcoming.
−
the room is missing some basic items, such as ceramic coffee cups, water glasses, and ceramic tea cups.
Room cleanliness also needs improvement. The rooms were not properly clean when we arrived, and this is an important basic service that should be provided to every guest.
There is a coffee machine in the room, but there are no coffee capsules. When we asked for them, we were told that there were no capsules available. I believe this should be provided, especially when there is a coffee machine in the room.
Also, there is no luggage storage room where guests can safely leave their bags.
However, I would also like to mention that we had an unpleasant experience with Ebrar in reception when we arrived. Her attitude was not welcoming, and she did not explain the check-in and check-out rules to us in nice way
I believe her behavior and customer service skills should be improved, especially because the front office team is the first point of contact with guests. Her English communication skills also need improvement.
M
Marwan
عمان · زوج
·
۲۱ مرداد ۱۴۰۵
۲٫۸
It should be 4 stars hotel but the facilities and assets and restaurants for 3 stars. The staff not cooperative, my acce
+
موقعیت مکانی
−
Staff cooperation
A
Aseel
امارات متحده عربی · زوج
·
۴ مرداد ۱۴۰۵
۲٫۸
دلپذیر
+
The location was perfect, the beach is on the other side, Meydan is right after the building, markets are on the left, our room had a wonderful view on the sea, good noise isolation, and manager was kind
−
Breakfast was limited, not wow, the cleaning is a disaster, they didnt change my bed sheets, clean the floor and surfaces for 4 days until i made the complain, this hotel can easily be a 5 star hotel if they just pay attention to these 2 points, rest of it, it was an amazing stay
Y
Yousif
بحرین · زوج
·
۳۰ خرداد ۱۴۰۵
۳٫۲
اقامت خوبی بود.
+
Location,staff very friendly and helpful specially (Ebrar).
−
WIFI Very weak,breakfast needs improvement
R
Reem
ترکیه · زوج
·
۷ دی ۱۴۰۴
۲٫۴
If you are searching for a clean place with a decent location it’s good. Just don’t expect much of it.
+
The place is clean and tidy which was a really good thing. The location is also decent for the area.
−
The room was too small, the bathroom was cold. Plus the curtains were not closable fully which is bad because we were facing a building. We booked a city view and the room was facing a wall, when we asked about it we were told this is city view. Plus the breakfast was not the best although the staff there were helpful.
D
Dzenana
بوسنی و هرزگوین · زوج
·
۳ آبان ۱۴۰۴
۳٫۲
بسیار عالی
+
The hotel is in a great location and has parking. Ebrar, the girl at the reception, was very kind and helpful. Overall, it was a nice experience.
−
The only downside is that a late check-out is not allowed.
M
Mr
امارات متحده عربی · زوج
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۲۵ مرداد ۱۴۰۴
۳٫۲
Hotel location is very good the only disappointing thing is the quality of breakfast very very poor if you ask anything’
+
The location very close tho Medan (shopping) + close to the beach
−
Vey very cheap quality breakfast we don’t eat at all.
Hotel dont have Lundary facility
Some of the staffs in reception are vey roud but some are very nice such as Mr. Farooq &Aish Noor
E
Eshaq
عمان · خانواده
·
۲۰ مرداد ۱۴۰۴
۲٫۸
Nice place near to Trabzon medan and park
+
Close to Trabzon medan (restaurant and gift market and mini grocery stores) , near to walking park good for excersis and night shows in near to black sea. Its 6 minutes from Airport. You can use Taxis to get to airport, close to travel agency if you plan to have tours by groups or private. The breakfast hall are well organised. Street view
−
No Shataf in toilet, breakfast needs more variety
N
Najat
مراکش · زوج
·
۱۴ مرداد ۱۴۰۴
۳٫۲
بسیار عالی
+
موقعیت مکانی و صبحانه
−
The room could be cleaner. They should change the sheets regularly.
J
Jumana
امارات متحده عربی · خانواده
·
۲۷ تیر ۱۴۰۴
۲٫۴
The location was very convenient — close to the airport and just 5 minutes from Meydan. The staff were friendly and welc
+
The location and the staff were really friendly.
−
The economy room was quite small, and the amenities didn’t meet our needs.
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