هتل ایبیس استایلز باتومی

In general all was like expected!

+ Friendly staff, all good!

− Breafast was a bit weak!

Pleasant stay

+ The staff were helpful and kind, specially Nana and Dato, they were very helpful. The kitchen staff were nice too. Everything is near the hotel. Swimming pool is clean and big, a little warmer water would have been better. We had lunch in the hotel first day, it was really good. The housekeepers were amazing. Thanks to everyone who made it a pleasant stay.

− Basic amenities like tooth brushes, vanity kit and bath robes are not in the room, but upon request from reception they were given to us. Upon checking in, they gave us a room with extra bed, although we were just 2, they managed to remove it (I think we were given a different room than the one we should have) and bathroom wasn't very clean, we had to tell them but they managed to clean it again. Also internet was not connected to the TV , it was fixed the other day in the morning. In my opinion, these are minor issues that happen and as long as the staff were helpful and responsive , this made our stay a pleasant one.

Pretty good

+ Great location, close to the beach and malls. A short drive form the city’s center. Overall a nice hotel with good vibes. The bed was really comfortable.

− We had no hot water and there was a leak from under the bathroom sink on arrival and it took quite long for the staff to get someone to try to fix it… In the end they switch us to a better room but it also had no hot water and the problem was fixed only a day later. The windows don’t block the noise from outside well enough and we were pretty close to the road. The other guests made a lot of noise and we actually saw someone kick the room’s door for like 2 minutes…

Pleasant

+ Fitness centrum

− صبحانه

Highly recommended

+ Location and friendly staff

All in all good hotel in a good location only

+ Location and room perfect

− Pool is separate in different area, about breakfast There is no place to seat and not variaty of dishes

Excellent

+ We had two rooms: a spacious premium room with a beautiful sea view and a smaller standard room. The staff were very friendly and helpful, especially Luka, who went above and beyond to assist us. The hotel is conveniently located near everything, away from the busy main road, and close to the airport. We also enjoyed the 24-hour coffee machine in the lobby and the free games, including billiards. Overall, we had a pleasant stay and really appreciated the excellent service and beautiful sea view. کانت لدینا غرفتان: غرفه بریمیوم واسعه باطلاله جمیله على البحر، وغرفه ستاندرد اصغر قلیلًا. کان الموظفون ودودین ومتعاونین جدًا، خصوصًا لوکا الذی بذل جهدًا کبیرًا لمساعدتنا. الفندق فی موقع ممتاز، قریب من کل شیء وبعید عن الشارع المزدحم، کما انه قریب من المطار. واعجبنا ایضًا وجود ماکینه القهوه على مدار 24 ساعه فی اللوبی، بالاضافه الى الالعاب المجانیه مثل البلیاردو. بشکل عام، کانت اقامتنا ممتعه، واستمتعنا بالخدمه الممتازه والاطلاله الجمیله على البحر.

− It took four hours to change our room because the air conditioner was not working. Unfortunately, the club was located directly below us, and the balcony doors were not soundproof, making the noise quite disturbing, especially at night. In addition, the carpets were dirty, and the rooms had a very unpleasant smell. استغرق تغییر غرفتنا اربع ساعات بسبب تعطل مکیف الهواء. وللاسف، کان النادی یقع اسفل غرفتنا مباشره، کما ان ابواب الشرفه لم تکن عازله للصوت، مما جعل الضوضاء مزعجه جدًا، خصوصًا فی اللیل. بالاضافه الى ذلک، کانت السجاد متسخه وکانت هناک رایحه کریهه جدًا فی الغرف.

Pleasant

+ What we liked about the hotel was its great location and the excellent reception service. When an unpleasant smell appeared in our room, the reception team arranged to change our room that same evening to a larger room with a wonderful view. They also quickly arranged a taxi and driver for us to visit the waterfalls the next morning. Everything was organized very efficiently, the price was excellent, and the driver was very friendly and professional his name mamuka We truly appreciated their helpfulness and quick response.

− the breakfast was poor, with the same items repeated daily and in small quantities. On one day, milk was not available. There was also no list of the available items, and when one existed, the writing was unclear. There was also a problem with room cleanliness, especially the bathroom, in addition to delays in cleaning the rooms. The location of the swimming pool is also inconvenient because it is situated between several hotels, and leaving the hotel requires a short walk. There was also a lack of some basic amenities, such as cups in the bathroom, a shower cap, and sufficient storage space for clothes, as there was no proper wardrobe.

Great overall

+ Gym and facilities

Pleasant

+ Modern hotel

− Small rooms. Pool is outside in weird location on the street