Yali
اسرائیل · مسافر انفرادی · ۲۵ شهریور ۱۴۰۵
Excellent hotel in an excellent location
+ had a wonderful experience at this hotel during my recent visit. I arrived on Sunday afternoon and realized I had accidentally booked a room with two beds instead of one. I was referred to Diana Parnt, who handled the situation with utmost professionalism and a genuine desire to help. She immediately understood my mistake, and the issue was resolved in no time. Diana is truly an asset to the company, and people like her are the exact reason guests choose to return. I would also like to give a special mention to Sopio-HSK for checking in on me to ensure everything was perfect and that I was completely satisfied.Beyond the outstanding service, the hotel itself is excellent. The rooms are clean and modern, the entire team is fantastic, and the breakfast is superb. Additionally, the location is perfect and very close to the city center.I visit Batumi frequently, and from now on, I will always choose this hotel for my stays. Thank you again for everything!
− I can't find anything I didn't like.