هتل گرند آلپاین

بد بود

− We booked this hotel through Booking.com for one night (September 19-20) for 2 adults and 1 child aged 11year. However, upon arrival, hotel charged us an additional 200 baht, claiming that 11 year old child had to be charged as an adult, even though booking.com provided an option to include child of 11 year in the booking. Since we arrived late at night with our child there, we had no practical alternative but to pay the extra amount. This unexpected charge and the inconvenience cause made our experience disappointing. The hotel should have clearly communicated its child accommodation policy and ensured that the charges were consistent with the booking details. Due to this unpleasant experience, we were dissatisfied with the service and rated the hotel poorly.

its

− Bad manner and rude behaviors of hotel staff. WiFi not work. Doesn't provide tooth paste, Brush, slipper, No hot Water, there is no hand wash area in the bathroom rather it is beside the bed. so bad . disgusting behaviors. Dont go.

بسیار عالی

+ Good 👍 location and good staff 🥰

فوق‌العاده

+ The location and staff

− Food

بسیار بد

+ The place was very hard to locate , I had to cancel my booking and find another hotel

− The place was very hard to locate , I had to cancel my booking and find another hotel

Its good.location is nice

+ The room is clean but the water heater is not working sometimes.

− The lobby offers a van rental. The driver who drove us brought us somewhere we didn’t plan. And is forcing us to ride the floating market even if we said we dont want it. Driver shouted at us

متوسط

+ The location was very good in Pratunam right amongst the night markets with plenty of eateries available. The bed was comfy. About 10-15 minute walk to Centralworld and the station for the airport. Thank you to the young lad on checkout who found my power adaptor still in the room. I paid extra for breakfast one morning and it was tasty, but do get there first thing because none of the hot food is kept warm. Water, coffee and tea, and toilet paper replaced daily.

− Wifi was useless, always cutting out and you needed to constantly reconnect. I tried to organise a shuttle from the airport via messaging the property. They never returned my message. I tried once more to organise a shuttle to the airport...was told the appropriate person would contact me...they didn't...once again a lack of follow through. Fridge was dirty.

عالی بود

+ Family friendly ❤️. Good service. Clean and good location. Fair price 👌. I always see full guests.

بد بود

− همه چیز عالی بود

It’s affordable and convenient plus staffs makes the stay more welcoming

+ *Hotel is near from markets, so 1st time travelers won’t have any problem to buy things that are needed. *Staffs are excellent! Receptionists are very accommodating, luggage porter are very assistive and room managers refills everytimg every single day

− Maybe it need a little update on room facilities such as aircon and toilet room