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Exceptional

+ Very good business hotel right in the heart of Kadikoy. The staff is very helpful and welcoming.

Very Poor

+ None

− Many things went wrong during our stay at this hotel. My partner and I chose this place to relax before our flight home, but unfortunately, it turned into a very disappointing experience. The service was poor, and the room looked nothing like the photos. The air conditioner was extremely loud. When I asked the staff about it, they told me it was “normal.” I find that hard to believe, as I have stayed in many other hotels and never experienced anything like this. According to the staff, this is simply how the air conditioners work here. I booked a four-night stay but could only tolerate one night. Less than 24 hours after checking in, I had to book another hotel because staying here was impossible. The room constantly smelled of cigarette smoke, the bed was so hard that it caused back pain, and the pillows were of very poor quality—not what I would expect from a hotel charging this price. To make matters worse, the shower was broken and could not be used properly. When I requested a refund, it was denied. I work in the hotel industry myself, so I understand that issues can happen. However, the level of service and overall experience here was far below acceptable standards. This was one of the worst hotel experiences I have ever had, and I cannot recommend this property to anyone.

Overall, I was very happy and would gladly recommend Güner Hotel to anyone visiting Istanbul.

+ I recently stayed at Güner Business Hotel in Istanbul and had a very pleasant experience. The staff were extremely friendly, helpful, and always smiling, especially during breakfast service. Whenever I had a problem or request, they responded quickly and found a solution immediately, which made me feel very well looked after. The breakfast was excellent, with a good variety of fresh and tasty options each morning. The hotel's service and hospitality were definitely the highlights of my stay. Thank you to the entire team for their warm hospitality.

− The only issue I experienced was with the Wi-Fi, which occasionally stopped working and needed to be reset. A few times I had to contact reception, but they were always quick to help and resolve the problem.

Decent but not recommended

+ Clean and great staff. Simple but good breakfast.

− The room, despite a sign indicating cleaning, was not cleaned. I had to wait until the hotel’s door was closed at night to enter.

Guner Business Hotel a hidden Gem in Kadikoy

+ Staff was superb. Can, Arda and the 3rd man at reception was great. Nothing is a problem and they assist as much as possible. The breakfast Cafe staff also very friendly and helpful. We will definately come back a d will refer our friends to stay here as well. Walking distance to Moda Street, Bull Statue as well as bus and ferry stations. Lots of pubs, restaurants and shops near the hotel. Kadikoy is now officially our favourite suburb in Istanbul. Other: Underfloor heating in bathroom a bonus Aircons superb Wifi stable and strong Lift very usefull Shampoo & Shower gel in bathroom Card key for rooms

− Should have stayed longer....

Cute boutique hotel in center of Kadikoy close to shops, coffee joints, and restaurants

+ The location of the hotel was great though was far off from Istanbul airport and we had a hard time finding it.

− Had hard time finding it from the main bus station.

My safe in the room was comprised and 200 USD was stolen.

+ Location

− Smell issue!

Exceptional

+ The location is excellent and the bed was incredibly comfortable. The staff were warm, helpful, and genuinely friendly. I’d book again without hesitation, whether for a short visit or a longer stay. Highly recommended!

Exceptional

+ Great hotel, super comfortable, great location, and great service! Breakfasts are very filling, and Mr. Samet's juices and his morning smile are the perfect start to the day in Kadikoy!!! Thank you, I'll be back again :)

Rather short but pleasant.

+ Great location, excellent standards, staff was rather invisible, which is not a bad thing. They took care to have the room immaculate and the only time they were around was check-in, breakfast and check-out.

− Not one thing.