هاستل فاووریت

Bad

− Hostel didnt provide the room, claiming they were overbooked and offering no alternatives. Then they had the audacity to offer a room from another hotel in their chain but for much higher rate. Administrator and owner were uncooperative and showed distinctive lack of fairness, honesty and humanity. They were incredibly rude almost escalating the situation to a physical conflict.

i had a very bad experience at this hotel, and i would like to leave a rating based on my experience

− The first day they didn't give me the room i reserved, they gave me a room different building. Room that was a dormitory, bathrooms and showers was communal, no toilet pepper in the morning, all night other gests walking and talking they were slamming the doors. After my complain they moved me to that hotel i had booked, but not the room i booked, different one and the mattress was dry and springs was battering to slip. bathroom was out of the room it was communal. They are showing their fake faces, fake smile i don't recommend to stay in that hotel even 1000 AMD. i pay for this room 97,000 AMD for 3 nights ($270.00 dollars USD) don't west your money.

Excellent

+ Extremely comfortable bed, access to washing machine and clothes airer, air-con in bedroom, bathroom upstairs & downstairs so no problem if one was busy, quiet street, 15 mins walk to metro station, 1/2 walk to Republic Square; although there was no reception staff on site, Anna was v helpful on Whatsapp several times. It cost us only 1000 dram on a GG taxi back to Kilikia bus station.

Только в крайнем случае

+ Кондиционер работал. Стиральная машина работала. Горячая вода была.

− 1. Множество косяков по ремонту и состоянию номера. Воду в унитазе нельзя было нормально слить. В стене номера была дырка для выключателя. Пружины в матрасе жёстко упирались в спину и мешали спать. Ручка двери сильно заедала. Сушилка для одежды была сломана. Шторы было крайне сложно закрыть полностью из-за убитого состояния карниза. 2. Администратор, хотя и всё время присутствовал, вёл себя крайне пофигистично (например, не сообщил ничего про завтрак). Когда ночью в соседнем номере какой-то неадекватный господин начал шумно на что- то жаловаться и кому-то звонить, производя шум на весь отель, администратор просто стоял рядом и не попытался охранять покой остальных гостей (только после моего вмешательства шумный господин удалился с нашего этажа). 3. Сомнительная чистота. Пыль во многих местах номера (например, на спинке кровати), мерзко выглядящее кресло. 4. Соотношение цена-качество. Такой уровень сервиса явно не стоит 32 тысячи драм в сутки за ночь.

I would like stay more but it was expensive, good

+ Facilities was good, there is no washing machine or like that for clothes, no ironing in room , Breakfast is nice , price is expensive you can not stay for long time

− Toilets most of time without paper tissue or water hose

So helpful and attentive… was an enjoyable 4 days …

+ Clean and everyone was helpful

Exceptional

+ Thanks

Very Poor

+ There are heater in room for make warm room in winter

− Many things ,oh ... Manager could not speak English even simple things , I booked room with breakfast but untill 11:30 am he was not at hostel and I leave it without breakfast both 2 days of my staying there ,in morning in first time I wanted go to toilet and there is not tissue paper There was not even a mirror in my room The first day when I reach there in night ,I was at my room and I heard loud voice same fighting with another person from our my room I go and see Manager talked to his phone very loud and same fighting I donot know but it is better before manage and start a hostel ,learn somethings for manage better Definitely I donot come back there even for one night and donot suggest this place

جای خوبی بود

+ Location & clean place

− Some weekend nights was noisy.

Calm n compost

+ Everything.. breakfast was good. breakfast was managed according to my preference..staff was good .. Very neat and clean.. worth staying there..

− Nothing is there which I didn't like.. Everything was good.. no need for any change... maintain like this always.. I will recommend to mother's too..