Deepthi
اسرائیل · خانواده · ۳۰ شهریور ۱۴۰۵
Scam, Wrong Location, Poorly Maintained, Unhabitable, Broken Bed, Unprofessional, Avoid Booking.
+ Literally nothing.
− We booked 2-bedroom space in the Concept Apartment and the location mentioned in the app was 66 Nizami street. One day before our arrival they requested us for change of apartment due to water leakage at the space we booked. We all arrived at the property at 5:00 AM after a midnight flight with our 5-month-old baby, only to find the apartment was not in Nizami street, not well maintained literally things were falling apart, bed completely unusable due to severe dents and sagging. When we informed the key-holder, he refused to replace or properly fix the mattress, simply offering to bring an extra blanket at 11:00 AM and asked us to adjust. This is unacceptable for a family traveling with an infant, and the apartment is not in a habitable condition as advertised. This agency feels like a big scam please be careful when you’re booking with them it this apartment.