Faiza
عربستان سعودی · مسافر انفرادی · ۲۴ تیر ۱۴۰۵
Worst experience
+ The only 2 good things were the location and view from the terrace
− When we arrived the apartment wasn't clean and prepared plus the host wasn't welcoming one lady was cleaning the in a very inappropriate way using same cloth for washroom and bedrooms..the flat smelled bad bedsheets and pillow covers weren't clean and the curtains were torn off at places which couldn't stop the sunlight resulting in sleep disturbance. There was no hot water in the shower when we contacted the host they gave us different answers first they wanted us to fix it ourselves and then when we insisted for assistance they said its late and we couldn't come so we eventually fixed it ourselves. To add to the bad experience there was electricity shutdown twice and when we contacted the host she said ok we will pay the bill..and then after sometime it was restored. We are extremely disappointed and this is our worst experience in staying at any property through booking.com The photos don't do justice to the actual condition of property as it is poorly maintained