Vikram
ایالات متحده آمریکا · مسافر انفرادی · ۱۷ مهر ۱۴۰۵
First room pretty banged up. Price was modified after stay completed. Core staff very nice.
+ Bit bizzare message a day earlier that if i dont confirm with 24 hrs then will deem fake booking/cancelled. i did send but didn't get ack until i followed up twice on the day of arrival. Send note from airport via booking if reservation is guaranteed and they said there is some electrical issue being fixed and will honor reservation (whatever that means). Room had smell of a dog (told them so and said no pets - but my point was it was like foot odor/mild rotten egg). from reception i got a room spray but it had little left so got over. on penultimate night got sewer smell in bathroom drain Furniture is 2nd hand / banged up. It seems a hastily done patched up job. Basically it an apt rooms turned into hotel. Table lamp (hanging from ceiling) has no switch! it didn't work and the guy said the switch is near the door (then it cannot be a table lamp!) It doesn't have any plug points. No chair in room - so got the chair from the eating area. The room door near latch would also lock with difficulty and seem banged up Wi-fi was patchy. They told me later that I had to switch rooms as first they gave me a bigger room- which is fine but they didn't tell me that. the new room was much better and hopefully that is the standard for rest of the rooms. But in that new room The a/c was not cooling (if you set it at 19C the feel was 24C so clearly needed some maintainence)- i told the middle aged person (owner or manager i don;t know) politely who was there and rather than say they will look into it he said i was expecting five star service in low price which i thought was quite rude. i didn't say anything after that. After my stay was completed - they modified the price of the stay reducing the price by 90%!! figure what that means - you pay the hotel in cash! That seems a shady operation.
− see above