Leonefamily
جمهوری چک · مسافر انفرادی · ۱۷ مهر ۱۴۰۴
Maybe my worst stay at a hotel yet
+ The air conditioning worked well, there was pleasant temperature in the room (given it was on all the time)
− My mother and sister weren't let into the room by the receptionist, they needed to wait just for a couple of hours before flying out this same day, and had to stay in the hot lobby with no breathable air downstairs, while I unpacked my things and went back to look for other places to spend this time. This is the first hotel in my vast travelling experience that didn't allow guests. When I first came in, the fridge was covered in some pink goo. I had to leave chocolate bars that I brought all the way from Czechia in the fridge, to later give them to my mother so she can pass it to my other family members. I told about the dirty fridge to the receptionist and specifically mentioned that the chocolate bars are mine and should not be removed. When I next returned, fridge was cleaned, but with no sight of chocolate bars... Though they weren't expensive, they had great value for us. The receptionist just shrugged "Maybe the maid mistook it for garbage", with no apology. The room I was given was at the 6th floor, right beside the elevator (if it had an opened door, it would block my room's door), and every ride of it was accompanied by an extremely loud noise, day and night. Noise was added by the ventilation shaft in bathroom that launched at random, I couldn't close the vent or control it in any way. Doors (both exit and bathroom) had no soundproofing whatsoever, every step and every said word was heard from the corridor outside. I literally couldn't sleep during nights because of that, I also couldn't move much post-op, so changing the room wasn't an option. Water in bathroom was mostly cold and rarely had pleasant temperature. The breakfast food items were the same every day and were mediocre at best - cheapest sausages, tasteless omelettes, stale vegetables. Wouldn't recommend to anyone...