M
Makesmesic
بریتانیا · مسافر انفرادی
·
۶ مهر ۱۴۰۵
۴٫۰
Exceptional hotel
+
This was our 4th holiday at the Arum & we have already booked for next year. Everything about this hotel is exceptional, the rooms, food, gardens & cleanliness, but what makes every stay here so wonderful are the staff who are just amazing.
−
There is nothing to dislike
C
Cosmin
رومانی · زوج
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۲۰ شهریور ۱۴۰۵
۳٫۶
everything was good or exceptional except the location of the room used in the first night
+
dinner
−
room used for the first night
F
Florin
بریتانیا · مسافر انفرادی
·
۱۵ شهریور ۱۴۰۵
۴٫۰
Exceptional
+
Everything was amazing. Was amazing holiday. Thanks for everything
J
Joanne
بریتانیا · مسافر انفرادی
·
۱۳ شهریور ۱۴۰۵
۴٫۰
Lovely hotel but certain areas (easily fixed) were spoiling it.
+
The Property was big with plenty of bar and restaurant choices. Big pool area and staff were friendly.
−
We loved our stay however some areas for improvement:
1. The patisserie is very poor when comparing to the Barut Hemera, this was very disappointing.
2. Sun bed reserving should not be allowed at all, too many people where reserving and not turning up until later afternoon. Also when removing towels before 730 it may be useful to leave a note as in the last few days they were instances when people who had obviously left towels too early were turning up and shouting at guests who had gone and lay on beds which where free. This constant aggression from certain guests luckily started in our last few days due to a change in guests but was very unpleasant to watch.
B
B
هلند · خانواده
·
۵ شهریور ۱۴۰۵
۴٫۰
Amazing holidays!
+
We had a great time at Arum Barut. Everything was such well thought.
Great options of food and snacks, room was great, beautiful gardens. Even with many people, there were plenty of pool and beach chairs available, snacks and fruits available at the pool. Toddler pool had shade, temperature was great. All staff was very friendly. We also had unexpected situation were our son had to go to the hospital, and the hotel was kind of letting us do a late check-in that day.
−
Pillows were on the high/hard side. Husband had a stomach bug, pharmacist said was very common in the region. There are some moments from mid-afternoon to dinner that no food was available besides sweets at cafe, which was a bit problematic with a kid.
I
Ian
بریتانیا · خانواده
·
۳ شهریور ۱۴۰۵
۳٫۶
Great hotel, lovely staff, fantastic food and entertainment.
+
Facilities and entertainment were absolutely superb, we honestly could not fault any of the effort the hotel put into laying on good quality entertainment. Every evening was superb, so easy, no thinking required.... Dinner in Palm restaurant where every aspect of the food was excellent, then onto the pool bar for some drinks, then onto the amphiteatre for the live show then back to the pool bar a live band. We honestly wanted to go explore the local area for things to do but the attraction to stay in the hotel was too strong!
Lastly, and this does warrant a separate paragraph, the staff... OMG, in ten days we never met one single grumpy member of staff, they are so happy all of the time, always smiling and polite. The staff alone are reason enough for us to go again next year.
−
Few points... A La Carte restaurants were fully booked while we were there so if you go, book before you go... However, you will not be disappointed with any of the all-inclusive restaurants, all superb.
WiFi. Sad face... While the coverage was good in all parts of the hotel, the bandwidth was shocking (this may not be the fault of the hotel though, the place is huge and they likely cannot get a faster pipe in this area)
Room... While the room was clean and perfectly maintained, the ceiling above was so thin we could hear every single footstep the family above took, at all times of the night!
D
Danil
صربستان · زوج
·
۲ شهریور ۱۴۰۵
۳٫۶
Very good with minor issues that don't nearly offset the rest of vacation, great hotel.
+
Everything, except for room services
−
Room services. We had to talk to reception every day about either mini bar not being refilled or cleaners forgot to put back the shampoo (and other) bottles hotel provides. Water was also a bit of a problem, we never had our drinking water in the room refilled either.
N
Nigel
بریتانیا · زوج
·
۲ شهریور ۱۴۰۵
۴٫۰
Faultless All-Inclusive
+
Just coming to the end of our 8-day stay at this lovely hotel, which is only a short bus ride from the historic sights at Side. We had a double room in the main building, with a great view of the sea and pools. The decor everywhere is fresh, modern, clean and beautifully maintained. We really enjoyed the evening shows, live music at the pool bar and especially the foam party! The variety and quality of the food is most impressive, and the staff have all been so friendly and attentive that we wish we could name them all - but special shout-outs to Derya (Guest Relations), Amber (for finding the sundress), Hulya (eggs & pancakes), the waiters in the Akasya restaurant and the maids who made up our room so nicely every day (1568). We wouldn’t hesitate to recommend Arum Barat - everything has been just great.
Y
Yoana
بریتانیا · خانواده
·
۱ شهریور ۱۴۰۵
۴٫۰
We stayed there with an 8 year old and was an amazing experience. Lots of games and fun for children and ability to full
+
The hotel is amazing. The staff make you feel welcome and centre of attention with a great eye for details.
−
I liked everything about it.
M
Mikhail
ایالات متحده آمریکا · خانواده
·
۳۰ مرداد ۱۴۰۵
۴٫۰
Very good
+
Service, facilities, rooms.
−
Stoned ocean bottom, so that most of the time you have to dive in from a pier
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