هتل آمارانتا

Really lovely stay with beautiful accommodation.

+ Love the rooms. Big and really lovely.

− A bit away from shopping centers

The only thing that soured the experience was during Check-out where a staff member made a mistake

+ The huge rooms

− Slightly dated feel

Very Good

+ Decent hotel.

Pleasant

+ The location is very convenient, with the Blue Line metro station only about 200 metres from the hotel, making it easy to get around Bangkok. The staff at the reception were also very kind, friendly and helpful throughout our stay. We really appreciated their courtesy and professionalism.

− Disappointing stay – the hotel needs maintenance and better attention to detail Unfortunately, our stay was quite disappointing, especially considering the standard and price of the hotel. Upon arrival, we found black hair on the living-room floor, which was clearly not properly cleaned (see attached photo). The room also had a bathtub with a jacuzzi function, but the jacuzzi was not working. The housekeeping service was also poorly managed. They repeatedly came to clean while we were in the room and asked us when we would be leaving. On one day, because of very heavy rain, we decided to stay in the room and therefore gave up the cleaning service altogether. On another occasion, I found that my mobile phone charger had been damaged, with the cable connector broken (see attached photo). Nobody informed me about what had happened, which I found particularly disappointing. The breakfast was another area that could be improved. If you arrive around 9:00–9:15, there is still a good variety of food available. However, as breakfast time gets closer to closing, many items are no longer available because they are not replenished. Fruit juices, food and desserts gradually disappear, leaving a much more limited choice for guests who arrive later. This is something that should be improved, as guests should be able to enjoy a reasonably complete breakfast throughout the advertised breakfast hours. More generally, the hotel appears to suffer from a lack of maintenance. For example, the jacuzzi in the swimming-pool area was only partially working, the wooden flooring was visibly deteriorated, and the paint on some of the tiles was faded and worn. Overall, the property would benefit from a general renovation and much better maintenance. There was also an unpleasant surprise at check-out. We were charged 90 THB for each of four small bottles of water from the minibar.

Very Good

+ Staff were great. Rooms and beds comfortable

− Cigarette smell in no smoking room. Requested a move which was handled very well resulting in an upgrade l. I think someone may be smoking near the AC intake

Excellent

+ The staff are very friendly and very attentive🥰😍specially J J. The room is nice . The pool is very nice . The location is just walking distance to mtr station . The place have many restaurant nearby great location.

Very relaxed

+ Staff

Loved it

+ Great staff and location for locals.

− You’re in the heart of the city so there will be action on the streets all night.

Gungadan Australia 🇦🇺 ♥️

+ Very clean ,beautiful place at a great price .excellent staff very helpful thankyou will stay again

− Nothing lived everything about the stay here.

All good apart from noise

+ Large room and cleanliness

− Outside noise until 2am