آپارتمان 2BR Masdar City - Serene Eco Stay with Pool

I have booked for 2 nights, and asked for a refund of the second night since i left! it's been almost a month and th

− The place is so dirty and unhygienic at all!

اول مره واخر مره

+ لایوجد

− کل شی

بسیار عالی

+ I like the area , the location. It was near most places. Area was so quiet.

− Flat was too small. I didn't like the idea of bedrooms upstairs. I didn't also like the idea of no service and we have to do everything by ourselves. No reception .

اشکر کل العاملین و بالذات الاخت زهور

+ شکرا على الخدمه ممتازه

− هدوء المکان

کل شی جمیل والموقع مناسب والشقه راقیه

+ کل شی جمیل ومرتب

− النظافه لم تکن جیده وتوجد رایحه یرجى وضع جهاز للتعطیر او شی مناسب وصلت الساعه 5 العصر و الشقه لم تجهز ولم یتم تنظیفها جهاز الکوفی لایعمل الغرف جداً صغیره

Perfect 👌, we love it

+ The flat is super 👌 and clean, my family were very comfortable and happy.

فوق‌العاده

+ Well maintained property

I would not use this company again.

+ The open plan design of the living room makes it look bigger than it is.

− - None of the plug sockets upstairs were working, with visible scorch marks on one of them. - The lower pull-out part of the upstairs bed smelled of urine. - Check-in was extremely problematic because no one sent us the check-in form before we arrived, or provided clear instructions, resulting in multiple laps trying to access the parking, and security making us wait 45 minutes in the lobby before being able to access the apartment. - There was only 1 bath towel between 4 people - the rest were small hand towels. - The coffee machine did not have the correct adapter, so it was unusable. - The place had not been cleaned before our arrival - the table, stairs and balcony were visibly dirty. - No-one answered either of the two phone numbers provided, despite multiple attempts to contact. When we mentioned all of this to management, they sent someone to fix the plugs upstairs while we were out for the day, cleaned the scorched socket, (still didn't bring any large towels), and denied that there was ever a problem. - When we asked for a partial refund, we were told that no one had ever complained before, and it was against their policy.

بسیار عالی

− Table next to tv is broken. One of the legs isn't attached at all, and there's no screw. It's very dangerous. My little daughter just leaned on it and the tabletop fell on her foot. Be careful.

ناامیدکننده بود

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