ریزورت کریستال دلوکس کامفورت کالکشن - آل اینکلوسیو

فوق‌العاده

+ Totul perfect, recomand cu drag!

Bra belligenhet til det meste;god mat Vennlig personale

+ Utsikten

− Avløpet for regnvannet på verandaen

Disappointment Instead of a Vacation

+ The Italian à la carte restaurant was one of the few pleasant places in the hotel. It was the only place where the tables even had tablecloths, although the waiters were rather stern and not especially welcoming. The animation team was friendly and did their best to make the stay more enjoyable, the entertainment team helped make the experience a little better. They are trying the best to save positive attitude at the hotel. Good animation team, I really appreciate their effort.

− Be careful if you do not want to ruin your long-awaited vacation. For this price, you can easily find a much better hotel in Kemer with far better service and overall quality. Unfortunately, my stay at Crystal De Luxe Comfort in Kemer was a very disappointing experience. The service was practically nonexistent. No one welcomed us upon arrival, no one helped with the luggage, and no one explained anything about the hotel — they simply handed over the room key and that was it. The first room we were offered smelled strongly of cigarette smoke. Only after we insisted was it changed to another room. For a hotel in this price range, this is simply unacceptable. The building is old and clearly in need of major renovation. Many things look worn out and outdated. The hotel territory is very small — there is almost no real outdoor space to enjoy. Another big disappointment was the food area. It feels more like a cafeteria than a proper restaurant. There is no atmosphere of comfort or quality dining. The beach also does not meet expectations. It is public, poorly equipped, and does not provide any sense of comfort or privacy. One of the most shocking things was a bird cage placed right next to loud music speakers. Keeping singing birds under constant noise is cruel and unacceptable. Overall, it felt like the hotel was trying to get guests in and out as quickly as possible, rather than making them feel welcome and cared for. The situation with the birds was one of the clearest and most disturbing examples of this attitude. It reflected the overall hostile atmosphere of the hotel.

فوق‌العاده

+ Location was exellent. Very near to the centar of Kemer, less than 5 minutes walking. Staff on reception was very polite. We have very nice room ( only view was not on sea side ). They clean the room every day. Food was exellent. You have oportunity to eat something 24 /7. Looby was very good but small advice staff should not alloved people to put their clothes and no body can sit like that they own privat seats. There is lobby bar oponed 24 hours and all the staff is very polite and proffesional. There is big choice of drinks and sweat program includ even ice cream. Room was very big and clean. All in all very good value for the money and highly recomanded hotel !!!

− Small thing, do not alloved people to put they clothes in the lobyy like they have privet spice and nobody can seat because they go somewhere and space stay empty cover with they clothes and when you come with your family you can not find space to seat.

Pobyt bardzo udany, czysto, schludnie i pysznie . ☺️

+ Byłam pod wrażeniem obsługi hotelowej, bardzo pomocni i życzliwi .

− Brakowało mi większego placu zabaw dla dzieci , gdzie mogłyby dzieci swobodnie się bawić .

بسیار عالی

+ Everything is mostly ok

− -Noice from karaoke every night until 3-4 am -No robes in the room. -One rude waiter in the main restaurant( he is the same who was 2 years ago , working in the end of terrace , on the right ) , other 20+ are very good guys . -Absolutely unacceptable rude behavior of barman guy ( with short cut side hairs ) at the pool bar

Not fully fill the expectations

+ I like the place, the view, friendly staff, that it wasnt so busy

− Cold pool. We stay 2 weeks so the second week the choice of food wasnt 100 perceng for taste. This was the second year when we coming so its a bit disapointment for room cleaning service. During 2 weeks time tge room even once wasnt cacuumed, everyday something wasnt do right (forget coffe, give only one spoon, leave cleaning materials, not fill the minibar or etc.). Also last year the room was cleaned between 11-13. This year sometimes 9.30, but most of times 15-15.30 and you never know when comes. A bit disapoined for a bar, because even you ask to mix coctail from 2 utems, most if tine they fill so many alkohol that you cannot even drink. So even uf uts all inclusive, would be nice to have a quality not qyantity.

ناامیدکننده بود

− stuff was rude

Wonderful holiday

+ The facilities, the staff

Overall had a pleasant experience 8/10

+ Excellent location. Very friendly staff - they make nice turkish coffee ☺️.

− Outdated bathroom/showroom. Small crowded beach space